Website Terms

 

Please read these Website Terms carefully before you start to use the Site. By using our Site, you indicate that you accept these Website Terms and that you agree to abide by them. If you do not agree to these Website Terms, you do not have our permission to use our Site.

Introduction

This page (together with the documents referred to on it) sets out the terms and conditions on which you may make use of our website (“Website Terms”) and the terms on which we sell our products to you (the “Product Terms”).

About Us

Dermatology-m.co.uk (“Site”) is operated by Avicenna Centre for Chinese Medicine Limited (“We”, “Us”, “Our”, “Avicenna” or “Dermatology-M”). We are registered in England and Wales under company number 7108929 and our registered office is at 98 The Drive, Hove BN3 6GP, UK.

Our main trading address is as above.

Our VAT number is: 620963544

We are members of the following professional and trade associations:
RCHM (Register of Chinese Herbal Medicine)
ATCM (Association of Traditional Chinese Medicine)
BHMA (British Herbal Medicine Association)
WFCMS (World Federation of Chinese Medicine Societies)

Dermatology M believes in the safety and quality of its products. However, we do not guarantee any health claims, imply cures, or promise results.

Information, products or services on this website are not intended to diagnose or treat any medical condition or serve as a substitute for consulting a licensed health care professional.

Dermatology M does not represent, warrant or guarantee that any of its products will diagnose, treat, cure, mitigate or prevent any medical condition or disease.

Accessing Our Website

Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Site without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Site and ensuring that all persons who access our Site through your internet connection comply with these terms.

User Account

If you register with the Site for a user account you will have to choose a username (email address) and password. You are responsible for keeping these credentials secure and preventing unauthorised access to your account. Notify us immediately at info@dermatology-m.co.uk if you believe your username and/or password have become known to anyone else or if your account is being used without permission.

You must ensure that the details you provide us with are correct, complete, and appropriate. You agree to inform us immediately of any changes. You can access and update your information in the My Account section of our Site.

Reliance of Information Contained on the Site

Information on our Site is provided for information purposes only and is not a substitute for professional medical advice. Nothing on our Site is a recommendation as to how to treat any particular disease or condition. For serious conditions or health advice, consult a qualified medical practitioner.

We disclaim all liability for reliance placed on materials on our Site. We strive for accuracy but accept no liability for errors. Please notify us by email at info@dermatology-m.co.uk if you believe any content is incorrect.

Intellectual Property Rights

All trademarks, logos and service marks displayed on our Site are the registered and unregistered marks of Dermatology-M, our affiliates, licensors and suppliers. All materials are protected by UK and international copyright laws. All rights reserved.

You may use materials for personal reference but not for commercial use without a licence from us. You must not modify any materials you print or download. Breach of these terms will terminate your right to use our Site and require you to destroy or return all copies.

Posting Material and Comments

Whenever you post any comments or materials to the Site, you must comply with the content rules below. We may remove any material or posting that does not comply and cooperate with law enforcement where required. Do not post unlawful, obscene, defamatory, or infringing material. Report any misuse to info@dermatology-m.co.uk.

Site Updates

We update our Site regularly, and may change content without notice. We are not obliged to update out-of-date material.

Information and You / Your Site Use

Information about you is processed in accordance with our Privacy and Cookies Policy. By using our Site, you consent to such processing and warrant that all data provided is accurate.

Viruses, Hacking and Other Offences

You must not misuse the Site by introducing viruses or attempting unauthorised access. Breaching this may constitute an offence under the Computer Misuse Act 1990. We will report any breaches to law enforcement. We are not liable for loss or damage caused by malware or cyberattacks.

Inbound Site Links

You may link to our homepage fairly and legally, without implying endorsement. You must not link from a website you do not own. We may withdraw linking permission at any time.

Outbound Site Links

Our Site may contain links to third-party websites for your information only. We have no control over their content and accept no responsibility for them or any loss that may arise from their use.

Purchase of Products

By ordering any of our Products, you agree to these Product Terms. If you do not accept, you cannot place an order.

You may also place an order by calling us at +44(0)1273 779953.

Local Laws

We do not accept liability for purchases or deliveries prohibited by local law. You are responsible for ensuring compliance and for any import duties or charges.

Your Status

To place an order, you must be legally capable of entering into binding contracts and at least 18 years old (unless supervised by a parent or guardian).

Product Purchase & Contract Information

After placing an order, you will receive an email acknowledging receipt. A contract is formed only when payment is taken and you receive a Dispatch Confirmation. We may decline orders for reasons including payment issues, unavailability, or pricing errors.

Cancellation of a Contract

If you wish to cancel, notify us within 7 calendar days of receipt at info@dermatology-m.co.uk. Returned goods must be unopened, unused, and in original packaging. Return postage is not refundable. Custom-made items cannot be cancelled.

Risk & Title

Products are at your risk from dispatch. Ownership passes when full payment, including delivery, is received.

Price & Payment

Prices include VAT but exclude delivery. Prices may change without notice but not after dispatch confirmation. Promotional codes cannot be used for gift vouchers, courses, or therapies unless stated.

We accept payment by major credit/debit cards, e-vouchers (online only), and gift vouchers (mail order only).

Practitioner Discount

Practitioners and students can register for a Practitioner’s Account to access our discount scheme. Contact Customer Service at +44(0)1273 779953.

Events Outside Our Control

We are not liable for failure or delay in performing obligations caused by events outside our reasonable control.

Our Liability

Our liability for losses is limited to the price of the product purchased. This does not affect your statutory rights or our liability for death, injury, or fraud. If you experience a reaction to a product, call +44(0)1273 779953.

Exclusions of Liability

These exclusions do not apply to damages from death or injury caused by our negligence. These disclaimers are governed by English law.

Miscellaneous

Nothing on the Site forms a binding contract other than these Product Terms. Product listings are invitations to treat and subject to availability. These Terms represent the entire agreement and supersede previous understandings.

Jurisdiction and Applicable Law

The English courts have exclusive jurisdiction over disputes related to this Site. These Terms are governed by and construed in accordance with English law.